Telecom for retail stores and multi-location shops
A new store should not wait weeks for a wired install to take its first sale. T-Mobile 5G Business Internet can be live in days with a gateway you plug in, and fiber can follow later where it makes sense. For shops with more than one location, we keep every site on one plan and one bill, and we price the whole group on both carriers.
Keep the card terminals running
When the store's internet drops, so do card payments, online orders and the phone system if it runs over the internet. A second connection from a different network fixes that: fiber from one carrier with 5G from the other as automatic failover, or T-Mobile SuperBroadband, which pairs 5G with Starlink satellite backup on one bill. How running two carriers works.
Count every location together
Three stores with eight phones each is a 24-line account, not three small ones. Above about 20 lines the carriers will quote against your real volume once the account is registered with their pricing desks, so pricing the group together usually beats pricing each store on its own. Business phone plans for 10 to 50 lines.
Working it out
Plain answers to the questions we get asked most, with the pricing next to them.
T-Mobile or AT&T?
Where each one actually wins, the pricing on six lines, and the catch in AT&T's advertised rate.
Read it →When does the price become negotiable?
Under 20 lines you pay the rate card. From 20 to 99 the carriers will quote you — but only if someone registers the account.
Read it →Independent advice, or straight to the carrier?
It costs the same either way. What changes is whether anyone is looking at the whole picture for you.
Read it →Starlink as backup internet
Three different jobs it can do, what each costs, and why backup and coverage are not the same problem.
Read it →Running two carriers at once
Fiber from one, 5G failover from the other — and when one bill with satellite behind it is the simpler answer.
Read it →How long does switching take?
About three weeks. Why the phones are never the hold-up, and how to avoid waiting on a fiber build.
Read it →Get both carriers priced for your business
Email a photo or PDF of your current phone or internet bill to hello@photex.us and we will price it on T-Mobile and AT&T within one business day. Or call 847-991-9419.